Randy NG, an operations specialist based in Flushing, NY, focuses on creating structured sports programs and managing seafood import operations that comply with U.S. standards. He combines practical experience in event coordination with logistics, process design, and regulatory compliance expertise. His approach emphasizes organization, clarity, and consistency, ensuring reliable outcomes across all programs and supply chain activities. By integrating structure with technology, he supports smooth participant experiences and efficient operational performance.
He began his professional career managing alumni programming at his alma mater. In this position, he coordinated large-scale events such as homecomings, award galas, themed dinners, and fireworks celebrations. Managing these high-profile activities required planning, scheduling, and coordination across departments, vendors, and volunteer groups.
This experience gave him a strong logistics, time management, and contingency planning foundation. He learned to control complex event structures while ensuring smooth execution and positive outcomes. These early years taught him the importance of preparation, adaptability, and precision in project management. After his time in higher education, he transitioned into international sales in the health and wellness industry. He focused on market expanadapting, where he adapted marketing strategies and product positioning to meet regional regulations and cThrough this work, hesumer behavior. He gained valuable experience in cross-border operations, compliance processes, and international business through this work.
Over the years, he has become a key contributor to developing event-based programs across multiple facilities. His work centers on process design, automation, and standardization, ensuring that programs are scalable and sustainable. He treats every program as an interconnected system that must operate smoothly from planning through execution.
His ability to balance structure with flexibility allows him to manage complex operations while maintaining participant engagement and consistent quality.
He collaborates with instructors and teaching professionals to translate technical instruction into practical, accessible program formats. These include well-defined sequences, communication frameworks, and evaluation systems that ensure structure and growth. Each program is designed to encourage participant improvement while maintaining precise operational flow.
He manages high-volume events that require detailed coordination. His work involves creating comprehensive schedules, check-in systems, and task assignments that ensure timely progress throughout each event. Built-in contingency measures help programs stay adaptable even when unexpected challenges occur. His structured approach supports consistent delivery and efficient use of resources across multiple sites.
He oversees event operations, focusing on fairness, communication, and consistent standards. He designs policies that define leveling systems, ensuring participants progress through programs based on clear and transparent criteria. Evaluation results are tracked and integrated into program assessments to support continuous improvement.
He uses digital platforms for bookings, memberships, and communication to manage logistics effectively. These systems reduce administrative workload and enable seamless collaboration between staff and participants. His methodical approach ensures that each event is organized, predictable, and responsive to participant needs.
Automation plays a key role in his workflow. He integrates tools such as Brevo (formerly Sendinblue), Zapier, Shopify, and Google Workspace to automate confirmations, reminders, surveys, and post-event communication.
For example, a sequence of automated updates, confirmations, and follow-ups is triggered when a participant registers through Shopify. This ensures that each participant receives timely information while minimizing staff manual work. His automation systems are designed to handle both small-scale and multi-facility operations, supporting efficiency and reliability across all levels of complexity.
In addition to his work in event programming, he manages seafood import operations that require strict attention to quality and compliance. He oversees the process, from selecting vendors and issuing purchase orders to managing shipping logistics, customs documentation, and delivery coordination. His disciplined approach ensures smooth operations from start to finish.
He specializes in value-added shrimp products, including EZ-Peel, Peeled & Deveined (tail-on and tail-off), and 6×4-lb commercial formats. Each product line adheres to specific size, net weight, and packaging standards. He ensures that every shipment meets these requirements while maintaining complete documentation for quality verification.
Traceability is a significant component of his work. Each shipment is assigned lot-level data documenting its origin and processing history. This information supports compliance, transparency, and consumer trust, ensuring full accountability within the supply chain.
He manages cold chain logistics to maintain product quality during transport and storage. Working with warehouse teams, he ensures that each shipment undergoes inspection upon receipt, following structured templates and documentation processes. These measures confirm that temperature controls and handling procedures are correctly maintained.
He ensures all workflows comply with Seafood HACCP and FDA import requirements. His thorough documentation processes produce review-ready records for customs and border protection authorities. He prepares Certification of Admissibility paperwork for restricted seafood categories to ensure compliance with U.S. regulations when required. This methodical approach reduces the risk of spoilage, delays, or rework, resulting in reliable and compliant operations from origin to delivery.
He works closely with licensed customs brokers to manage shipment entries and clearances. Each handoff includes detailed product descriptions, HTS code mapping, and traceability records.
His import schedule follows a structured timeline with checkpoints at origin, transit, and destination. This structure ensures predictability, accurate cost forecasting, and stakeholder accountability. His commitment to documentation and communication supports consistency, reliability, and smooth customs clearance processes.
He applies the same level of structure and process control to marketing. Digital marketing is treated as an integrated part of operations rather than an isolated task. Using platforms like Instagram, he organizes campaigns through structured content calendars, branded templates, and performance tracking.
He creates and manages reels, stories, and captions, coordinating with user-generated content to ensure authenticity and engagement. Each marketing effort is designed to support brand visibility and reinforce the credibility of services and operations.
He builds inclusive, structured, and growth-oriented programming environments. His systems encourage participants to learn and improve in a supportive atmosphere, prioritizing safety and respect. Programs range from family-friendly activities to advanced training sessions for experienced participants. Each program includes clear expectations, consistent policies, and built-in feedback mechanisms. He integrates feedback loops after each event, allowing staff and participants to share insights for improvement. This process creates a culture of continuous learning and measurable progress over time.
Portfolio 1: https://randy-ng.com/
Portfolio 2: https://randyngny.com/